Responsible gambling

As part of our commitment to providing a safe and responsible gaming environment, we have implemented various measures to help you manage your gambling activities.

Deposit Limits

We understand that setting limits is an essential aspect of responsible gambling. That's why we offer configurable daily, weekly, and monthly deposit limits, which can be set from within your account settings or with the assistance of our customer support team.

Loss Limits

To further promote responsible gaming habits, we have also implemented loss limits, allowing you to restrict the amount you can lose in a given period. This feature provides an additional layer of control over your gambling activities and helps prevent excessive spending.

Session Reminders

Our platform is designed to provide frequent reminders during extended gaming sessions, helping you stay aware of the time spent on our site and encouraging regular breaks.

Time-Out Options

For more severe instances of problem gaming, we offer short-term or permanent self-exclusion options. These can be activated from within your account settings or by contacting our customer support team. Upon activation, your access to our platform will be immediately restricted for the chosen time period.

Long-Term Self-Exclusion

If you feel that you require more comprehensive assistance in managing your gambling habits, we recommend considering long-term self-exclusion. This option blocks your account and prevents any future logins or marketing communications from us.

Supporting Organizations

To help individuals affected by problem gaming, we provide links to national and provincial resources such as ConnexOntario and Gambling Help Online. We also recognize the importance of Gamblers Anonymous as a supportive organization for those struggling with addiction.

Regulatory Compliance

Our platform is designed to meet or exceed standards set forth in Canada's responsible gambling regulations, incorporating features like data-driven detection of at-risk behavior and direct interventions such as proactive communications and temporary account locks. This ensures that we are committed to providing the highest level of protection for our Canadian players.

For more information about our Responsible Gambling Features, please review our general terms and conditions or consult with our customer support team.